Serving the Underserved and “Un-Scorable”
Glen talks with Oportun COO Matt Jenkins about extending small dollar credit to the “un-scorable” and the challenges of maintaining a mission like Oportun’s as a public company. Also- a bizarre coin shortage, and signs of small merchants returning to cash.
There’s Nothing Cryptic about These Digital Dollars
Glen interviews Daniel Gorfine of the Digital Dollar Project about his vision for a government backed tokenized currency and a recent US “Sputnik Moment.” Also- a setback on payday lending, and a rejected credit union merger highlights the perils of succession planning.
FinTech Diversity: A Multi-Dimensional Challenge
Glen and Finovate’s David Penn discuss the uncomfortable issue of minority representation in fintech firms. Also, thoughts on the Supreme Court’s credit union ruling and why the CU movement is selling itself short.
Asking Forgiveness after Permission
John welcomes Alpharank founder Brian Ley to dissect the challenges facing credit unions and borrowers in tracking Paycheck Protection Program loans. Also, new payments data from the Fed and Glen gets Enron déjà vu from the Wirecard fiasco.
Cash: The Necessary Not-So-Evil
len talks with Cash Essentials’ Chairman Guillaume Lepecq about the role of cash in a post-COVID world. Also: new research on contactless preferences; the dangers of digital groupthink; and onboarding problems we can hope to have.
Is Artificial Intelligence Still Creepy?
John and Glen discuss AI’s role in combating COVID-19 more broadly, and specifically in helping credit unions navigate members through choppy waters- including a spirited debate on whether consumers are prepared to embrace AI’s benefits and let go of Brave New World concerns.
Outflanking the Predatory Lenders
Glen speaks with QCash CEO Ben Morales and Tulsa Federal Credit Union Chief Retail Officer Eric Hilaire about a rapid response mobile solution for relief loans.
Coping through- and Emerging from- a Crisis
Glen speaks with TeamOnUP CEO Mike Kelly about “getting dreams done on purpose” and the beauty of small crediGlen speaks with Laura Barger and Thea Garron of the Financial Health Network about timely new data revealing how Americans are faring financially in the COVID pandemic, and details on the EMERGE Live conference running June 22-26 (virtually, of course). Plus Glen ponders illogical payments behavior in these irrational times.t unions. Also, more on the Illinois interchange fiasco, the CFPB’s latest populist outburst, and Glen welcomes Google to the world of incumbents.
When “The Check’s in the Mail” Doesn’t Cut It
Glen speaks with Emergency Assistance Foundation President Doug Stockham and Michael Reed, President of Deluxe’s newly created Payments Division, about an innovative way to deliver aid in times of need.
Advanced Tech, and Good Old Member Service
Advanced Tech, and Good Old Member Service